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Timetabling Support


This is the home page for the myTimetable system, where you can find:


 The link to the myTimetable portal  

[this will only work correctly if your default browser is Internet Explorer - if it is not, you should copy and paste the link into Internet Explorer as other browsers should not be used to log into myTimetable due to compatibility issues]


Instructions on how to obtain a user account for myTimetable:

The new user requires approval from the person who is responsible for the administration of the teaching timetable for your school, department, institute or centre.  The timetabler can then send the new user's name and College ID to

We will create a user account, and once we have arranged for any new user to undertake some introductory training on the system, we will activate the account for use.


Key dates for the 2020-21 academic year timetabling process:

2021 Timetabling Timeline [PDF 438KB]

A description of the key timetabling tasks required to be performed during the timeline can be found below:

Checklist for Schools Feb - march 2020 [PDF 415KB]

Step by Step Task Guide for Local Timetablers -Part One 2021 [PDF 1,151KB]


Link to the 'Timetables' website showing location, module and personal timetables

An explanation for students of the abbreviations used in myTimetable for various buildings at Mile End can be found on the ARCS web pages


College term dates for the current and forthcoming academic years (from the ARCS website)


Calendar year chart for 2020 and 2021, showing academic year week numbers and including Mile End semesters with welcome week, reading weeks and revision week:


SMD 2019-20 and 2020-21 year planners for the MBBS programme, which also illustrates the 52-week College academic year and the week start dates:


User instructions:


Short 'How To' Guides

Enterprise Reference Data Manager (RDM)

Enterprise Timetabler (ET)

Enterprise Course Planner (CP)


Creating Templates and Teaching Activities in CP [PDF 1,373KB]

QMUL ECP and ET Student Allocations - guide [PDF 2,280KB] [PDF 2.23 MB] 



  • For all data issues, training enquiries, questions on usability, access to your user account, and matters regarding timetabling timelines:

Timetabling Support Team (ARCS) via or Tel. 020 7882 8162 (Mile End) or 020 7882 8163 (Whitechapel, West Smithfield, Charterhouse Square or Lincoln's Inn Fields)

  • For all issues regarding computer hardware and software performance issues:

IT Services via or Tel. 020 7882 8888

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